Building Manager

Building Manager Elson Callejas is responsible for the custodial staff, maintenance of all House spaces, check-in and check-out of residents, all keys and swipe access, mail, packages and security. He works closely with the Office of Physical Resources on all aspects of building management and is considered an essential worker.  He coordinates any emergency response and planning as well as permitting and licensing with the city.  Elson also serves as Area Manager of Quincy and Adams Houses, and meets monthly with all the other Building Managers and members of the ORP team. To reach Elson call 617-495-2282. To read more about Elson, click here.

Building Manager’s Office

IMPORTANT FOR ALL RESIDENTS: You should always use the online Non-Emergency Work Request form to report most building problems. https://www.netcasters.com/cgi-bin/fas/dms/request.pl

Move-in Information: Some room supplies (e.g. bags for trash cans, poster gum, antigen tests) are available in the Building Manager’s Office. Signs-ups for many House facilities are handled in the Building Manager’s Office. This is also place to go for keys to any House rooms. It is also where all packages are delivered and held for pickup.
Lowell Floor Plan

The Building Manager's Office is customarily staffed during the following times:

Monday - Friday, 8:30AM - 4:30PM
Saturday & Sunday: an overnight guard is on duty in the office from 4:00PM - 8:00AM.

See also: Building Manager